21:47 on a Tuesday. The practice is closed.

A patient messages the clinic's WhatsApp about veneers. The AI receptionist answers in seconds, handles the price question the clinic's way, books a consultation and hands the lead to reception for the morning.

1. Instant, on-brand answer
2. "Prices on request" handled gracefully
3. Name, number and treatment captured
4. Real slot booked and confirmed
5. Reminder sent the day before